Shipping, Returns, & FAQ

Thank you for shopping with us!  Contact us anytime with questions, comments, concerns, or to tell us you love your items!  We love hearing from you guys :)

As a techie/geek/nerd, finding the newest gadgets that make life more interesting, or easier, has always been a passion of mine..and sharing these findings brings me just as much joy. 

Shipping

To give you the best deals possible, at the lowest prices and without sacrificing quality, we handle our processing, fulfillment, and and shipping in batches from our various premium vendors so please allow up to 1-3 weeks for shipping.

Also, please note the following:

  • Shipping is currently FREE on all orders for a limited time.
  • Items from your order may ship separately as we use multiple vendors and it's the best value and most secure shipping option
  • We offer shipping to both the U.S. and International

Tracking

You should receive an email within 3-7 business days that your order has been shipped. You will receive a tracking number and can enter in here and press the orange track button.

Order Changes, Cancellations, Replacement & Returns

We firmly stand behind our products as we work with only the best vendors around the globe. 

Orders Changes & Cancellations

If you need to make a change to your order (address change, number of items, etc) or cancel your order, the request must be sent via email to contact@coleandcoddle.com within 12 HOURS of placing your order.

After 12 hours, all orders are final, including those in which you entered the wrong shipping address - no refunds will be allowed as we have already paid our supplier and shipped your order to that address.

Replacements & Returns

For orders that don't arrive to the mailing address you provided, we only offer replacements. Occasionally the USPS will misplace orders and we will replace your order if that's the case or product of equal value. Please email us if your order has not arrived after 6 weeks or has been delivered to the wrong address which you can track with your order number.

We will refund your order on 3 CONDITIONS:

  1. The item has a manufacturing problem. 
  2. The item is not as described.
  3. The item is the wrong size.

Returning Items

To be eligible for a refund, you must email us at contact@trendcountry.com as to which reason above, your order #, item with issue, and must include pictures as evidence to back your claim.

We reserve the right to refuse any returns if we determine that the merchandise does not qualify for a return.

FAQ:

  • Where do you get or make your products?
We source our products from more than 25 various suppliers, ranging from U.S. based businesses, to international tech companies, and every small boutique in-between. We only source from the best companies with a proven track record of providing high quality, safe and certified products.
  • Do you offer wholesale?

We offer a huge discount of 20% OFF orders over $200 - simply enter code "CC200" for the discount to be applied at checkout. For larger orders, contact us via the link below.

Still have questions, concerns, or need to get in touch?

PLEASE CONTACT US HERE